RPE provides retail hardware, software and the necessary personnel to support store systems. RPE is not a software vendor, but has established relationships and works in unity with industry-leading software and hardware providers.

In fact, RPE can orchestrate the final masterpiece, providing objectivity and ensuring desired performance from Store Systems:

• Discovery, requirements gathering and business process improvement analysis
• Software and hardware evaluation and selection
• Gap analysis
• Project management and implementation
• Design and customization
• Implementation and deployment
• Training and documentation
• Operations level 2 and level 3 support
  

RPE is Certified for IBM Retail Store Solutions and can direct retailers to industry-leading software and hardware providers offering invaluable insight into the suitability and limitations of a vendor's offering.

Discovery, Design and Customization
RPE will work with your team in a full Business Process Analysis to create the perfect POS system, beginning with the perfect design, performing software customization and finishing with system stress testing to ensure that the system performs to your requirements. The design can include interfaces to tender authorization providers, gift card programs, tax packages, customer relations programs, polling applications and other host systems.

Implementation and Deployment
RPE works with your IT staff to provide a secure system ready for deployment to your stores and can manage or guide the rollout of a system to retail stores using the latest utilities and techniques.

Training and Documentation
RPE performs training for your team, both IT administrative staff and store personnel, in a Train the Trainer format or classroom style training sessions. In addition, RPE can produce register manuals as requested.

Support
RPE provides Level 2 and Level 3 support for JDA point-of-sale solutions.

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